Privacy Policy

1. Who We Are

PackersDeal is an online aggregator platform that helps users connect with independent third-party packers and movers across India.

We do not provide packing, moving, transportation, or logistics services directly. Our role is limited to facilitating connections between customers and service providers.

2. Information We Collect

When you visit or interact with our website, we may collect the following information:

a) Personal Information

Full Name

Email address

Phone number

City and country

City and location details

Moving requirements (origin, destination, moving date, service type)

Any other information you voluntarily submit through forms or inquiries

b) Technical & Usage Information

IP address

Browser type and device information

Pages visited and time spent on the website

Cookies and similar tracking technologies

c) Payment Information

PackersDeal does not collect or store any credit/debit card or banking information.

Payments, if any, are processed securely through third-party payment gateways.

3. How We Use Your Information

We use the collected information to:

Share your requirements with relevant third-party packers and movers

Connect you with service providers operating in your selected city

Respond to inquiries and customer support requests

Improve website functionality, content, and user experience

Send service-related updates, confirmations, or communications

Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information

Third-party packers and movers registered on our platform

Service partners assisting with website operations or communication

Legal or regulatory authorities, if required by law

5. Disclaimer on Third-Party Services

We are not responsible for:

Quality of service provided by packers and movers

Pricing, delays, damages, or disputes between users and service providers

Users are advised to verify credentials, reviews, pricing, and terms directly with the service provider before finalizing any booking.

6. Cookies

We use cookies to:

Enhance user experience

Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

Secure servers

Restricted data access

Industry-standard security practices

However, no online platform can guarantee 100% security, and you use the website at your own risk.

8. Your Rights

As per applicable Indian data protection laws, you have the right to:

Access the personal information we hold about you

Request correction or update of your data

Withdraw consent for marketing communications

Request deletion of your personal data (subject to legal obligations)

You can exercise these rights by contacting us through the details provided on the website.

9. Third-Party Links

Our website may contain links to external websites or service providers. We are not responsible for the privacy practices or content of such third-party websites. Users should review their respective privacy policies separately

10. Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

11. Policy Updates

PackersDeal reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.